1.- FOR OUR BALLOON DECOR SERVICES

DELIVERY ZONE: We deliver in the following Oregon cities:

• • Salem
  • Keizer
  • Portland
  • Eugene
  • Lincoln City
  • Depoe Bay
  • Dallas
  • Independence
  • Corvallis
  • McMinnville
  • Woodburn
  • Amity 
  • Beaverton
  • Tigard
  • Wilsonville
  • Lake Oswego
  • and other nearby cities.

DELIVERY DAYS: Monday-Sunday (Upon availability)

HOURS: As requested. (Upon availability)

2.- FOR ALL BALLOON & FLOWER GIFTS 

 

FOR BALLOON AND FLOWER GIFTS FREE DELIVERY:

• Delivery fees: Salem Balloons and Flowers offers free delivery with a $59 minimum purchase within an 18-mile radius of downtown Salem, OR.
• For deliveries beyond an 18-mile radius of Salem, OR, City Center delivery rates will apply. (They range from $10.00 to $50.00, depending on your delivery address.

3.- GENERAL BUSINESS HOURS:

• Salem Balloons and Flowers is a working balloon and flower shop. Therefore, sometimes we’re at the shop working on orders, and sometimes we’re on the go making deliveries. However, our “Customer service phone hours” are:

• • Monday-Friday from 9:00 AM to 5:00 PM PST.

You can order online 24/7. Always consider our delivery zone and shifts.

OTHER GENERAL ASPECTS OF OUR SERVICE:

• Some delays are expected in the event of unfavorable weather. Salem Balloons and Flowers cannot be responsible for these delays or guarantee when the service will be restored.

• ANONYMOUS DELIVERY: We are unable to provide an anonymous delivery service. If the recipient requests the sender's name, we will reveal it.

• DELIVERY TO A BUSINESS: The items will be left at the business location even if the recipient is not available. 

• DELIVERY TO A RESIDENCE: Items must be received in person. We will contact the recipient before delivery. If we can't contact the recipient, or no one can accept the item, the dispatcher will return the item to our shop after the delivery route is finished, and a new arrival date and time will be required. A $10-$50 2nd delivery attempt fee applies. Charge is determined by distance. 

• DELIVERY TO HOSPITAL & NURSERY HOMES: The customer is responsible for contacting the hospital before placing an order to ensure that the selected items are permitted in the hospital and the patient's room.

• DELIVERY TO A HOTEL: Items will be left in the care of the front desk or concierge. We're not allowed to enter hotel rooms.  The customer is responsible for ensuring that the hotel completes the delivery.

• DELIVERY TO SCHOOLS: The customer is responsible for contacting the school before delivery to ensure the school allows deliveries. If the school does, then the items will be left at the main office, and the customer is responsible for ensuring that the school office contacts the recipient to pick up the item (s)
• The full delivery policy can be found at the footer of this website. For more information, read our full Delivery Policy